A couple of months ago I wanted to explain in a few words to some of my colleagues what is behind that frightening term Knowledge Management. We tend to be afraid of things or people we don’t know, don’t we?
My audience was not only a quite sceptical one, but a very busy one and not too interested in “loosing” time in some academically driven speech without any business approach. I mean really, did any KM concept sell any product yet? Or cut costs? If it would be business critical, wouldn’t Senior Management have already taken care of it and told us what to do?




